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Voxeus Webhosting respects the privacy and security of its customers and
users of its website. Voxeus strives to provide you with a personalized
internet experience that delivers to you the information, products and
services that you need. In order to achieve this goal, Voxeus sometimes
collects information during your visits to our website. Voxeus
promises that:
- We do not and will not offer for sale, share, or lease any information given to us by you, except as disclosed in this privacy policy (“Privacy Policy”).
- Our Privacy Policy applies to prospective, current, and former customers and users.
We have prepared this Privacy Policy to enable you to understand which personal
identifying information of yours is collected, how and when we might use your
information, how we protect your information, who has access to your information,
and how you can correct any inaccuracies in the information. This Privacy Policy
is not intended to and does not create any contractual or other legal rights
in or on behalf of any party.
Information We Collect
Voxeus collects certain information from and about its users in three ways: (i) from our web server logs, (ii) with cookies and (iii) directly from the user.
Web server logs: When you visit our website, Voxeus may collect “Non-Personally Identifiable” information to administer the site and analyze its usage, such as:
- Your Internet protocol address (explained below);
- The type of browser or computer you use;
- The number of links you click within our website;
- The state or country from which you accessed our website;
- The date and time of your visit;
- The name of your Internet service provider;
- The Web page from which you linked to our website; and
- The pages you viewed on our website
Internet Protocol (“IP”) Address
An IP Address is a number assigned to your computer while using the Internet
from which Web servers can automatically identify your computer. Voxeus
servers gather your IP address and the webpage from where you linked to our
website. Your IP address assists Voxeus in administering and optimizing
the website for you, analyzing website usage, and diagnosing problems with
the website.
Cookies
Our website uses cookies (i.e., small bits of text that our servers place into
a file on your computer's hard drive). We use cookies to save your preferences
and login information, and provide personalized functionality. Cookies may
also store Personally Identifiable Information (defined below) you have entered
so that you do not have to continually reenter the same information. You
can reject cookies by changing your browser settings, but be aware that this
will disable some of the functionality on the Voxeus` website.
Voxeus may also allow third party advertisers on our website to send
cookies, but these advertisers do not have access to read Voxeus’s
cookies. Other companies’ use of their cookies is subject to their own
privacy policies, not this one.
Personally Identifiable Information
On some pages of our website, users can register to purchase products or services,
receive personalized content and participate in surveys or forums. When you
register, Voxeus may ask you for some personal information which may
include, but not limited to, your full name, postal address, phone number
and email address. We may then contact you with information about Voxeus
products and services.
If you purchase products or services, we may also request financial information
such as credit card or bank account information. Any financial information
we collect is used only to bill you for the products and services you purchased.
If you purchase by credit card, this information may be forwarded to your credit
card provider.
Additional Information
As a security measure and to ensure that our website and computer network remain
available to all customers, Voxeus may use software programs to monitor
network traffic or to identify unauthorized attempts to upload or change
information, or otherwise cause damage. These software programs may also
collect information regarding your use of our website and computer network.
You may also be asked to disclose personal information to us so that we can
provide technical support assistance and information to you. For example, we
may collect personal information from you (such as an e-mail address, system
information and problem descriptions) in order to provide online technical
support and troubleshooting. If you choose to correspond with us through electronic
communication (e.g. email, online chat or instant messaging), we may retain
a copy of the electronic communication together with your email address and
our responses. We provide the same protections for these electronic communications
that we employ in the maintenance of information received by mail and telephone.
How We Use Your Information
Voxeus uses the information we collect to notify you about your account
and to notify you about changes to the terms and conditions governing your
use of our website, products and services. We may also use the information
we collect to notify you about other products and services we think you will
find valuable and about special offers. You may notify us of your desire not
to receive notifications relating to new products and services and special
offers by “opting-out” as provided for below.
Our employees, contractors, or agents will at times require access to your
Personally Identifiable information. Voxeus permits access to such information
only for business purposes, such as administration and developing our products
or services.
Information Released
Voxeus may release some customer Non-Personally Identifiable information,
this website’s traffic patterns, and related website usage information
to our affiliates and reputable third parties on an aggregated basis. We take
measures to select product or service providers that are responsible and afford
similar privacy protections to their customers. However, we do not make any
representations about the practices and policies of these companies.
Voxeus may share or disclose Personally Identifiable information with
agents and contractors who use such information on behalf of Voxeus or
in connection with administering or delivering products and services on behalf
of Voxeus.
SPECIAL CASES OF RELEASE
Both Personally Identifiable and Non-Personally Identifiable information may
be transferred to a third party:
- As required by law, in a matter of public safety or policy, or as compelled
by a court of law
- In the event of a change of ownership or assets; and
- To affiliated entities
of common control, such as subsidiaries and parent companies. The use of
your information by these affiliates of common control will comply with this
Privacy Policy.
Contacting You Directly
Voxeus may contact you directly through the email address or other information
you provide to confirm information or purchases we have successfully received
from you. Voxeus will also contact you to respond to your questions,
to provide the services you request, to manage your account, and/or to inform
you of any service announcements.
Opt-Out Provision
If you don't want to receive promotional materials from Voxeus or our marketing partners, you may opt out at any time. You may "opt out" by clicking on the box marked "I DO NOT WISH TO RECEIVE SPECIAL COMMUNICATIONS FROM VOXEUS" when you register for an account or at any time afterwards by contacting us at info@voxeus.com Upon properly opting-out, Voxeus will take reasonable efforts to delete a user's personal information from its database. However, please note that it may be impossible to entirely delete a user's information because some residual information may reside on backups or records of deletions.
Third Party Sites
The Voxeus’ website includes links, ad banners, etc. to
other websites which may or may not be affiliated with Voxeus. Notwithstanding
any affiliation, Voxeus does NOT control and is NOT responsible for the
information and/or content you provide to and transactions you engage in with
such third party sites. Please be aware that the operators of these other websites
may collect and use different information about you that is not consistent
with Voxeus’s Privacy Policy. For any concerns as to the privacy
of your information on these websites, please refer to their respective privacy
policies
Children
In accordance with the Children’s Online Privacy Protection Act
(COPPA), Voxeus does not knowingly collect or solicit any Personally
Identifiable information from children under the age of thirteen (13).
How We Protect Your Information
Voxeus has employed the use of electronic security measures to protect
against the loss, theft, misuse, alteration, or unauthorized disclosure of
your information submitted to our website. These measures include firewalls,
use of passwords, anti-virus and detection software
When we ask customers or users to provide financial information (such as a
credit card number) that data is protected using Secure Sockets Layer (SSL)
technology. However, please note that electronic communication (e.g. email,
online chat or instant messaging) that you may send to us may not be secure
unless we advise you in advance that security measures will be in place prior
to your transmitting the information. For that reason, we ask that you do not
send confidential information such as financial information, social security
numbers or passwords to us through unsecured electronic communication.
Content Placed In Public
Some pages of the Voxeus’ website may make chat rooms,
forums, message boards, news groups or instant messaging available to you.
Please remember that any information disclosed in these areas is public. You
should exercise caution when disclosing personal information in these areas.
Don't disclose information in these public forums that might be considered
confidential - such as financial information, social security numbers,
passwords or email addresses. Users should be aware that when they voluntarily
disclose personally identifiable information on the bulletin boards or in the
chat areas, that information and any substantive information disclosed in the
communication can be collected and used by third parties. This could result
in unsolicited messages from others who post on such sites and are beyond the
control of Voxeus.
You represent and warrant that posting content to any public area of the Voxeus’
website will not infringe or violate the rights, including
but not limited to intellectual property rights, such as copyrights, patents,
trademarks and trade secrets and rights of privacy and publicity of any third
party.
Transfer of Data Abroad
If you are visiting Voxeus’ website from a country other than
the countries in which our servers are located (currently the United States),
the various communications will necessarily result in the transfer of information
across international boundaries. By visiting our website and communicating
electronically with us, you consent to the processing and transfer of your
data as set out in this Privacy Policy.
How to Correct Inaccuracies
If you've registered with our website, you can access and update your information
online at our forums. Otherwise, you may contact us at info@voxeus.com.
Modifications to the Privacy Policy
Voxeus hereby reserves the right to amend, alter, modify, replace or
suspend this Privacy Policy, from time to time, in its sole discretion. All
such changes to this Privacy Policy will be effective when posted on Voxeus` website.
Questions or Concerns
If you have any comments or questions regarding this Privacy Policy please
contact Voxeus via email at legal@voxeus.com.
Effective Date of This Privacy Policy
This Privacy Policy is effective as of May 16, 2007.
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